British Embassy Hanoi

The British Embassy in Hanoi maintains and develops relations between the UK and Vietnam.

British embassy work in Vietnam includes many areas such as:

  • Political – diplomatic cooperation
  • Global and regional issues
  • International trade
  • Sustainable socio-economic development
  • Education, training, science and technology
  • Security and defence
  • People-to-people links

Urgent assistance

 If you’re travelling in Vietnam, see our Vietnam travel advice.

If you’re in Hanoi and you need advice which is not covered by reading our travel advice then you can contact us online

If you’re in Hanoi and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +84 (0) 24 3936 0500. If you’re in the UK and worried about a British person in Vietnam, call 020 7008 5000 (24/7, 365 days a year).

Consular appointments

We are open by appointment only.

Get an emergency travel document
You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

You will need to obtain an exit visa issued by the Vietnam Immigration Department when leaving the country on an emergency travel document issued in Vietnam. This can take up to 5 working days to obtain. Please contact us as soon as possible if you are travelling in a week or less.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen.

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services
Notarial and documentary services
We may be able to offer notarial services for British nationals in Vietnam. Check the full list of Notarial and documentary services we provide.

Legalisation Service
Find out how to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities. The UK does not require any documents to be legalised for use within the UK.

Consular fees
UK law states that we have to charge for some of our services. See full list of current fees in Vietnam.

We also provide services in Ho Chi Minh City.

Mr. British Embassy in Vietnam

Biography

Iain took up the position of Her Majesty’s Ambassador to The Socialist Republic of Vietnam in August 2022.

Full name: Iain Grant Frew

2018 to 2021 Brasilia, Prosperity Counsellor
2016 to 2017 FCO, Head of EU Exit Strategy Department
2015 to 2016 FCO, Deputy Head of Europe-Internal Department
2014 to 2015 Riga, Head of Mission
2012 to 2014 Brussels, First Secretary (Antici)
2011 to 2012 Brussels, First Secretary (EU Budget)
2007 to 2011 Moscow, Second later First Secretary (Political)
2005 to 2007 FCO, Desk Officer, Russia Team
2005 Joined FCO

Contact us

British Embassy Hanoi                                                                          

  • Address: Central Building, 4th floor 31 Hai Ba Trung Hanoi Vietnam
  • Office opening hours:
    • Monday to Thursday: 8:30am to 12:30pm and 1:30pm to 4:45pm
    • Friday: 8.30am to 12.30pm and 1.00pm to 3.00pm
  • Consular assistance:
    • Public access by appointment only via https://www.gov.uk/guidance/notarial-and-documentary-services-guide-for-vietnam
    • Urgent consular assistance is available 24 hours a day, seven days a week. For assistance, please call +84 (0) 24 39360500 or +84 (0) 283 825 1380
    • Use our contact form for consular enquiries: www.gov.uk/contact-consulate-hanoi
    • UK Visas
      • If you have questions on your visa application, please contact the UK Visas and Immigration (UKVI): https://www.gov.uk/contact-ukvi-outside-uk
    • Other enquiries

British Consulate-General Ho Chi Minh City

  • Address: 25 Le Duan Street, District 1, Ho Chi Minh City, Vietnam
  • Telephone: +84 (0)28 3825 1380 / +84 (0)24 3936 0500/+44 20 7008 5000
  • Fax (Commercial and Management sections): +84 (0)28 3822 1971
  • Fax (Consular sections): +84 (0)28 3829 5257
  • Email – for trade and investment in Vietnam: [email protected]

OFFICE OPENING HOURS

  • Monday to Thursday: 8:30am to 12:30pm and 1:30pm to 4:45pm
  • Friday: 8.30am to 12.30pm and 1.00pm to 3.00pm

CONSULAR ASSISTANCE

  • Public access by appointment only via https://www.gov.uk/guidance/notarial-and-documentary-services-guide-for-vietnam
  • Urgent consular assistance is available 24 hours a day, seven days a week. For assistance, please call +84 (0) 24 39360500 or +84 (0) 283 825 1380
  • Use our contact form for consular enquiries: www.gov.uk/contact-consulate-ho-chi-minh
  • UK VISAS
    • If you have questions on your visa application, please contact the UK Visas and Immigration (UKVI): https://www.gov.uk/contact-ukvi-outside-uk
  • OTHER ENQUIRIES